What is Quick Quote Vs. Custom Quote?

We use the Quick Quote to grab customers attention by showing them what their devices (if eligible) can get for them. This creates impulse as it shows how low the price is, what phones they could get and with what plan. AFTER grabbing their attention you then proceed into create a more, "customized quote". You must ask them...

  1. What is their phone model? (Iphone 13, Samsung S22 Ultra, etc)
  2. How is the condition of the device? (Is it cracked or broken?)

You then will use your knowledge of the 4 BUCKETS and the TRADE IN TOOL to customize what phones they qualify for and what the final price is looking to be.


Resources to help you learn the Custom Quote

  • Have all 3 tabs open as well as the QUICK QUOTE and TRADE IN TOOL websites.
  • We encourage you to verbalize the script following along as you use the random generators.
  • Check your work! 

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